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GENERAL TERMS AND CONDITIONS
OVERVIEW
This website is operated by Myestique. Throughout the site, the terms "we", "us" and "our" refer to Myestique. Myestique offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you are using our "Service" and agree to be bound by the following terms and conditions ("Terms and Conditions", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Website, including but not limited to users who are visitors, vendors, customers, merchants and/or content creators. Please read these Terms and Conditions carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.
Any new features or tools added to the current store will also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page regularly for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - TERMS AND CONDITIONS FOR THE ONLINE SHOP
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you use the Service in violation of any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any other code of a destructive nature.
Violation or breach of any of these Terms will result in immediate termination of your Services. SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You acknowledge that your information (other than credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service, or any contact on the Site through which the Service is provided, without express written permission from us.
The headings used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information provided on this site is not accurate, complete or current. The material on this site is for general information purposes only and should not be relied upon or used as the sole basis for making decisions without checking primary, more accurate, more complete or more timely sources of information. Any reliance you place on the material on this website is strictly at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your guidance only. We reserve the right to change the content on this website at any time, but we are under no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website. SECTION 4 - CHANGES TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
Shopify will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the Site. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of colors on your computer monitor will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any particular person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All descriptions of products or product prices are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue products at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit the number of products purchased by any one person per household or per order. These limits may include orders placed under the same customer account, the same credit card and/or orders that use the same billing and/or shipping address. If we make a change or cancel an order, we may attempt to notify you by e-mail and/or billing address/phone number provided at the time the order was placed.
You agree to provide current, complete and accurate purchase and account information for all purchases in our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and their expiration dates and security codes, so that we can complete your transactions and contact you when necessary. For more information, please see our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may give you access to third-party tools over which we have no control, exercise no control, or make no warranty.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranty, guarantee or condition of any kind and without any support. We assume no responsibility for your use of such tools.
Any use of the optional tools offered through the Website is at your own risk and discretion. You should ensure that you understand the terms on which these tools are provided by the relevant third party providers.
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.
SECTION 8 - THIRD PARTY CONTENT
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and assume no liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages incurred in connection with the purchase or use of goods, services, resources, content or other transactions related to third parties. Please read third party policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party provider.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send us certain submissions (e.g. contest entries) or despite our request, you send creative ideas, suggestions, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use them in any medium. We are and will be under no obligation: (1) to maintain the confidentiality of any Comments; (2) to pay compensation for any Comments; or (3) to respond to any Comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property rights or these Terms and Conditions.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments do not and will not contain defamatory or otherwise unlawful, offensive or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Service or any other related website. You may not use a false e-mail address, impersonate any person other than yourself, or otherwise mislead us or third parties as to the origin of any comments you post. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
ERRORS, INACCURACIES AND OMISSIONS
There may be occasional information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, special offers, product shipping charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is incorrect, at any time and without prior notice (including after you have submitted your order).
We are under no obligation to update, change or clarify information in the Service or on any related website, including but not limited to prices, except as required by law. No specific update date is indicated on the Service or on any related website to indicate that all information on the Service or on any related website has been updated or incorporated.
SECTION 12 - PROHIBITED USES
In addition to any other prohibitions set forth in the Terms of Service, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) harm any other person or violate any international, federal, provincial or state ordinance, rule, law or local regulation; (c) defame, harass, abuse, harm, defame, libel, slander, slander, intimidate or discriminate against us or any third party on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (d) provide false or misleading information; (e) upload or transmit viruses or other malicious code that is or may be used in a manner that affects the functionality or operation of the Service or any related website, other websites or the Internet generally; (f) mine or track your personal information; (g) infringe the intellectual property rights of others; or (h) harass, abuse, molest, damage, disable, impair or otherwise violate the Service or any content contained therein.
We reserve the right to terminate or suspend your use of the Service or any related website that violates these Prohibited Uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service from time to time without notice or terminate the Service at any time without notice.
You expressly agree that your use of or inability to use the Service is at your sole risk. The Service and all products and services made available to you through the Service are (to the extent permitted by law) provided "as is" and "as available" for your use, without any representation, warranty or condition of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no event shall Store Policy, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, but not limited to, lost profits, lost revenues, lost savings, loss of data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising out of your use of any Service or any product obtained through the Service or any other claim related in any way to your use of the Service or any product, including, but not limited to, for errors or omissions in any Content or for any loss or damage of any kind incurred as a result of the use of the Service or any Content (or product) transmitted through the Service (or as a result of any modification, adaptation or deletion of any Content (or product) transmitted through the Service). Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Store Policy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer desire our services or if you discontinue using our website.
If we determine, in our sole discretion, that you have not complied, or suspect that you are unable to comply, with any of these Terms and Conditions, we also may terminate this Agreement at any time without notice and you will remain liable for all amounts owed up to the date of termination; and/or, accordingly, we may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules for this Service made or to be made by us constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any doubts or ambiguities regarding these Terms of Service should be interpreted by looking primarily to the Terms of Service to reflect the intent of the parties who originally drafted them.
SECTION 18 - APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of your jurisdiction without regard to its conflict of law provisions.
SECTION 19 - CHANGES TO THE GENERAL TERMS AND CONDITIONS
You can review the most current version of the Terms and Conditions at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace these Terms and Conditions at any time by posting updates and/or changes to our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms and Conditions should be sent to us at info@myestique.com.
Frequently asked questions
How can I exchange or return something?
You can exchange or return items within 14 days of receipt. Please refer to our Return Policy for more information. For returns, please send an e-mail with the order number and the reason for the return to Info@Myestique.de.
What payment methods do we offer?
We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, Klarna, Apple Pay, bank transfer and more. You can select your preferred payment option during the checkout process. Your payment information is secure with us and is encrypted to make your transaction as convenient and secure as possible.
What are the delivery times and costs?
Within Germany, we offer free shipping for orders over 50€. Our standard delivery time is 2-4 working days. For particularly urgent deliveries, we also offer express delivery for 8.99 €, which usually takes 1-2 working days.
Please note that for deliveries to Austria the shipping costs for orders under 60 € are 7.99 € and express delivery costs 11.99 €.
How can I track my order?
After your order has been shipped, you will receive a shipping confirmation email containing a tracking link. You can use this link to check the current status and estimated delivery time of your shipment. Please also check your spam folder in case the email ends up there.
If you have any further questions or concerns, please feel free to contact our customer service. You can send us an e-mail to Info@Myestique.de or use our contact form on the website. We will soon also be offering telephone support to answer your questions personally and help you further.